Shipping policy
Delivery Information
Shipping & Delivery
We want your Sharnee's order to reach you safely and as smoothly as possible. Find everything you need to know about processing, delivery, tracking and what to do if your order is delayed.
From Our Door To Yours
What Happens After You Order?
Once your order has been placed, our team will prepare your items for dispatch. Orders are processed within our stated processing timeframe, after which you'll receive confirmation and tracking information by email.
Order Processing
Orders are processed within 1–2 business days, excluding weekends and bank holidays.
Dispatch
Once your order has been dispatched, you'll receive a confirmation email containing your tracking details.
Delivery
Your parcel will then be delivered according to the shipping service selected at checkout.
Before Dispatch
Processing Time
All orders are processed within 1–2 business days, excluding weekends and bank holidays.
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Delivery Options
Shipping Options & Delivery Times
Your available delivery options and applicable shipping costs will be shown at checkout.
Standard Delivery
- Delivery Time: 2–4 business days
- Cost: Calculated at checkout
Important Information
Delivery Information
Please make sure all shipping and delivery details are entered correctly at checkout.
Sharnee's Hair Extensions is not responsible for delays or lost parcels resulting from incorrect or incomplete address information.
Follow Your Order
Tracking Your Order
Once your order has been dispatched, you will receive a tracking link via email so you can follow your delivery.
If you haven't received your dispatch email, please check your junk or spam folder before contacting our team.
When Things Take Longer
Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to circumstances outside our control, including:
- Courier issues
- High-demand periods
- Weather conditions
- Other unforeseen circumstances
We appreciate your patience if your delivery takes longer than expected. If you're concerned about your order, please contact our team and we'll do our best to help.
Need Help?
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact our team so we can help you with the next steps.
Email: info@sharneeshop.uk
We will do our best to investigate the issue and resolve it as quickly as possible.
We're Here To Help
Have A Question About Your Delivery?
If you have any questions about processing, shipping, tracking or a delayed order, our team is happy to help.
Contact Us →Thank You
We Can't Wait For You To Receive Your Order
Thank you for choosing Sharnee's Hair Extensions. We hope you love your new hair as much as we love helping you find it. 🤍